City of Matlosana

Municipal accounts can be paid through the following methods:

• At our cashier offices at the Civic Centre and satellite offices
• Through EFT (bank details are provided on your bill)
• At major banks (using your municipal account number as reference)
• Online through our e-services portal
• Via debit order arrangements

For any billing inquiries, please contact our Finance Department at 018 464 2050.

To apply for new service connections:

1. Visit the Technical And Infrastructure Department at the Civic Centre
2. Complete the relevant application form (also available for download on our website)
3. Submit required documentation (ID, proof of property ownership, etc.)
4. Pay the applicable connection fee

Processing time for new connections is typically 7-14 working days after approval and payment.

To register as a supplier:

1. Visit the Supply Chain Management office at the Civic Centre
2. Complete the supplier registration form (also available on our website)
3. Submit required documentation (company registration, tax clearance, BEE certificate, etc.)

Once registered, you will be added to our supplier database and can participate in procurement opportunities. For more information, visit the Supply Chain section of our website or contact the SCM office at 018 464 2090.

Property valuation information can be accessed through:

• The Valuation Roll available at the Finance Department
• The municipal website under the Documents > Valuation Rolls section
• By requesting an extract from the Valuation Roll at the Rates section at our offices

If you wish to object to your property valuation, forms are available at the municipal offices or on our website. Objections must be submitted within the prescribed period after a new valuation roll is published.